These General Terms and Conditions of Sale (GTCS) govern the sales of original works created by Raphaël Maghraoui Pérez through the website raphael-maghraoui-perez.com.
2. Company Identification
Raphaël Maghraoui Pérez
6 rue Falque, 13006 Marseille ; France
contact@raphael-maghraoui-perez.com
3. Products
The items offered for sale are original artworks created by Raphaël Maghraoui Pérez. Each piece is described on its product page, including dimensions, weight, medium, and technique.
4. Prices
Prices are listed in euros (€), including taxes, but excluding shipping. Shipping costs are calculated during checkout based on the destination and shipping method.
5. Order
Customers place orders online. The process includes selecting the artwork, adding it to the cart, confirming the shipping address, and making a secure payment.
6. Payment
Orders are paid via secure methods, and processing begins after payment validation.
7. Delivery
Orders are shipped within 1-7 business days to the address provided. Shipping methods include La Poste (France), Colissimo (France / E.U.), and others for international orders. Delivery times may vary.
8. Shipping Fees
Shipping fees are based on destination and package weight, displayed before checkout.
9. Right of Withdrawal
Customers have 14 days to return the artwork after receipt, with return shipping costs at their expense. They must notify their intent to withdraw by email, and the artwork must be returned in its original condition and packaging.
10. Responsibility and Warranty
Artworks are carefully packaged, but in case of damage, customers should contact the carrier and notify the artist within 48 hours. The items are covered by legal warranties.
1I. Intellectual Property
All artworks are protected by copyright, and reproduction without permission is prohibited.
12. Personal Data
Collected information is used to manage orders and deliveries, in compliance with data protection laws.
13. Disputes and Applicable Law
These terms are governed by French law. In case of a dispute, the client agrees to seek an amicable resolution before taking legal action.
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